The power of a platform tailored for fostering relationships and driving business growth.

The features you require, where you need them, when you need them.

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Complete and powerful set of features, services and tools.

Brand Identity and Look & Feel

  • Launch your Community as a dedicated service or integrate it into your web properties.
  • Manage your brand identity, your domain and your e-mail server.
  • Easily define how your Social Network will appear with a complete set of graphic and design features.
  • Request advanced Social Network look & feel customization.

Content and Behavior

  • Publish different content types such as posts, articles and polls. Enrich them with videos, images, documents and links. Prioritize strategic content in the activity feed.
  • Structure your community content by categories or topics to gain insights into what interests your users the most.
  • Segment your customer base and target content with our in-platform clustering system.
  • Establish content activity feeds and content publication permissions, enhance SEO optimization, and tailor system pages to your specifications.

Access, Users and Relations.

  • Choose between a private (invite-only) or public Community.
  • Enable users to register and access the Community with their social accounts.
  • Invite and import users from other applications.
  • Connect users with friendship or follow social relations.
  • Provide users with comprehensive and dedicated profile pages featuring personal information, activity feeds, multimedia collections, and more.
  • Enable direct user-to-user communication through private messaging.

Groups

  • Facilitate the creation and management of both public and private groups
  • Empower users to create dedicated spaces where they can convene to share interests or collaborate on projects.
  • Ensure a collaborative and focused environment.

Search & Recommendation

  • Effortlessly find and explore content, categories, and users using our internal search engine.
  • Suggests content, users to connect with, products and services with our advanced recommendation engine.

Gamification & Loyalty

  • Leverage our gamification tools to boost engagement and fortify the Community
  • Reward users through our loyalty system to enhance retention.

Notification System

  • Keep members informed and elevate engagement and retention with our advanced multichannel notification system.
  • Define and control all aspects of notifications to tailor the user experience.

Team Roles and Moderation

  • Assign internal team roles, permissions and features.
  • Empower moderator staff to oversee Community health with our user and content moderation tools, facilitated by AI usage.
  • Facilitate user feedback collection and promote collaborative moderation efforts.

Social Analytics

  • Assess the value of your Community with strategic, operational and tactical content and users metrics
  • Analyze your editorial and marketing strategy with a complete set of reports and KPIs like retention, engagement and social density.
  • Facilitate your analysis by using pre-set queries to extract specific data on users (participation, loyalty, top users, etc.) and content (most commented, liked, shared, viewed, etc.).
  • Integrate your business intelligence with our full set of data tools.

In-Platform Advertising

  • Choose from our comprehensive array of desktop and mobile ad formats.
  • Craft targeted campaigns using our display advertising engine.

Marketing Tools

  • Design communication templates and deploy personalized campaigns for onboarding, engagement, retention, events, promotions, rewards, and beyond.
  • Execute marketing and communication activities seamlessly with our suite of marketing tools.
  • Reach your audience effectively using our dedicated profiling and clustering tools.

Integrations

  • Implement SSO (Single Sign-On) and enable users to securely authenticate with access credentials from existing digital properties.
  • Integrate the Community directly into your website using our front-end solutions or through our APIs and webhooks. Find out more on our Developers pages.
  • Expand your business by merging SelfCommunity data with existing applications and marketing platforms to enhance scalability.

Security

  • Minimize risks with our annual internal security audits.
  • Rely upon our Runtime Application Self-Protection (RASP) and secure data centers.
  • Full GDPR compliance.

No brand is too small or too big to have its own Community.

Try now SelfCommunity GO, or discover the advantages for your organisation with the SelfCommunity Professional and SelfCommunity Enterprise solutions.