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SelfCommunity

SelfCommunity

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Social Analytics

Advanced Community Social Analytics tools

SelfCommunity provides you with a powerful intelligence engine and community social analytics tools that allow you to amplify the impact of user experience, data and content in your social and marketing strategy.

WATCH THE VIDEO

WATCH THE VIDEO

Advanced Community Social Analytics tools

SelfCommunity provides you with a powerful intelligence engine and community social analytics tools that allow you to amplify the impact of user experience, data and content in your social and marketing strategy.


WATCH THE VIDEO


Tactic and strategic metrics

Assess the value of your community with strategic, operational and tactical metrics.

SOCIAL AND ANALYTICS DATA
USERS
Chosen interests
Likes
Published posts
Social shares
Published comments
Connections
ACTIVITIES
Users growth
User-generated content
Interests suggested
Login frequency
ENGAGEMENT & GAMIFICATION
Segment users
Users loyalty points
Users thematic score
Deducted interests
MARKETING
Engagement rate
Engagement on Interests
Retention
Social density
App usage
Demographic data

Marketing activities and campaigns

Build, create and run powerful marketing activities plus connect, sync and leverage with major brand external applications and marketing platform.

MARKETING TOOLS
IN-PLATFORM
Exporting data
Email campaigns
Loyalty programs
Retention activities
Profiled surveys
Push notification marketing
Broadcast content & advertising campaigns
In-App messaging
Reward brand ambassadors
Stimulate “lurkers”
WITH EXTERNAL PLATFORM INTEGRATIONS
Seamless Single Sign-On (SSO)
Lead / sales generation
Ecommerce onsite recommendation
Personalized push notification
App advertising
Email marketing automation
CRM based campaigns
Remarketing campaigns
Clustering and Segmentation
Accurate customer insights

Analysis and marketing integrated tools

Example of use

ACTIONS

I have organized an event and I want to send a push notification to all of my users.

I want to send an e-mail with an offer to all those users with one or more specific interests.

I want to reward the best users on a specific interest.

I want to send an e-mail to all those users frequently connected but that never engage in any action.

I want to send an e-mail to those users that have not connected with the community for over two months.

I want to reward those users that share community’s contents on other socials.

IN-PLATFORM MESSAGES

EMAIL MARKETING AUTOMATION


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ANALYSIS

I need simple and concise reports on retention, engagement and social density of the platform.

I want to verify the growth of contents on the platform.

I want to understand which are the most and least followed interests.

I want to verify how my occasional customers use the community and which interests they focus on.

I want to verify which interests are most capable of converting Prospects into Customers.

I want to create an integrated customer segmentation for better understanding, anticipating, and responding to their changing needs.

INTEGRATED READY TO USE SOCIAL ANALYTICS

DATA EXPORT

PDF REPORTS

DIRECT INTEGRATION WITH CORPORATE BI / CRM SYSTEMS


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